Testimonials

The training was a huge success! The employees were able to gain a new sense of confidence from the courses given by Improving Communications. They are now willing and able to communicate their ideas and concerns. Their input has given us the opportunity to implement new strategies and procedures to improve our services. Thank you for your professionalism and commitment to excellence.

Thanks once again for being such an important part of the success of our recent leadership conference. Your keynote really engaged the participants, got them thinking, and set the stage for our afternoon workshops. I appreciate your experience and confidence as a facilitator which allowed you to take some of our folks outside of their comfort zone in the afternoon workshop.

I particularly noticed Rich’s passion and knowledge of the subject matter. He gave a well-organised presentation, provided opportunities to practice some of the skills, and encouraged an interactive and fun learning environment.

Improving Communications truly helped me evolve my writing style. After working with Dr. Atkins, I found myself more able to connect effectively with current and prospective clients. Thanks to Rich’s expertise, my writing has improved by leaps and bounds. I would strongly recommend Improving Communications to anyone looking to improve writing style.

Doing business with Improving Communications greatly improved our customer service representatives’ communication skills. They treat our clients and customers in a more mannerly way. It has improved our everyday behaviour, both internally and externally.

Thank you again for your presentation. I have had so many managers come to me and say how they thought you were talking directly to them! We are inspired to keep improving our communication skills and appreciate your direction.

The course went very well. Your flexibility in working with the supervisors contributed to their success. The participants have all made positive comments regarding what they learned. I have observed a significant improvement in their presentation of ideas. They clearly introduce the subject, provide background information and state their expectations. Their written communication has also shown a big improvement. Your course was a great help. I would be happy to recommend you to others who may be considering your courses.

Thank you for contributing to the success of the Fall Conference. As our keynote speaker, your presentations were enlightening and beneficial. I look forward to an ongoing relationship with you and Improving Communications. Your time and commitment to our conference was much appreciated.

Dr. Atkins was responsive to the Estée Lauder Companies’ specific needs and immediately understood what we wanted to accomplish. His knowledge of adult learning and the value of group interaction and support, as well as his technical competence allowed him to create a training course that met and even exceeded our requirements. Participants showed increased self-confidence and improvement in their abilities. They were so enthused with their progress that they requested an advanced course.

I have been in the Technical Writing field for over twenty years and I learned some grammar rules that I did not know. You strengthened the fact that it is never too late to learn. Your approach to a very stale subject is very engaging and fun, and you bring out the best in people with your examples. I look forward to your upcoming courses.

Using this company targeted exactly what I was trying to say and helped me to organise it succinctly. It showed me the difference between an adequate job as compared to a real, professional job. I was very satisfied with the final collaboration.

I received an enormous amount of positive feedback on your presentation.

I would highly recommend the ‘Power of Praise/Language of Happiness’ Programme presented by Dr. Richard Atkins of Improving Communications. This is excellent programme for anyone wishing to improve communication skills in both professional and personal lives. His programme is an inspiration to all of us who are trying to be more effective in communicating.

The presentation I attended has given me new tools to bring back to my organisation that I believe will help us to continue to move in the direction we wish to go. I would recommend the Improving Communications presentations to anyone who wishes to help his/her organisation move in a positive direction.

Our conference participants found the programme to be both thought-provoking and entertaining. High marks for the excellent presentation on Attitudes!

Wow!!! What a great presentation. You certainly got everyone thinking and talking! I’ve received great reviews on your evaluations. I’m so glad that we were able to work it out for you to be a part of our conference! Thanks again!

Thank you for sharing your ideas and experiences with our conference participants. Your insights surrounding how to approach grammar and the need to put respect back into organisation was a strategic match to the rest of the day’s programmes. Improving Communications is a needed topic of discussion in most organisations today. The Power of Praise programme was a great way to bring Human Resource professionals back to what we need remind ourselves and our managers to do—Praise! The Board heard many wonderful comments about the programme.

I received informal comments, verbally and through email, from members that they really enjoyed the session. All rated the speaker and impact Good to Excellent.

‘Great Energy! Deeply Motivating.’ ‘Have Him Back!’ ‘Loved it! Best.’ These are just a few of the accolades you received when you spoke at the Association’s Annual Conference. Thank you Dr. Atkins for sharing with us your excellent presentation on The Power of Praise.

Dr. Atkins is great! He’s got a wonderful way of tailoring his talks to your needs and your specific audience. Our brokers enjoyed every minute of the presentation. Thanks!

Dr. Atkins provided an engaging and fearless arena for participants to discuss Diversity Sensitivity & Awareness and communication that surround these issues in the workplace.

Thank you for the Business Writing training. I did find it very helpful and will be implementing these principles moving forward.

I learned so much: subject-verb agreement, sentence structure, whom/who, etc. The spelling rules were very helpful, specifically words with the “ie” ending. I really appreciate this; it’s going to make a big difference.

Thank you for speaking at our monthly meeting. Your presentation was very well received by our membership with an overall 100% satisfaction rating. The information on effective communication and additional reference material were both very interesting and timely. Attendees indicated that they were completely engaged by the data and had great [cumulative responses]. We hope that you will agree to present again at our upcoming conference.