About Us
The improving communications Process
Improving Communications IE is a training company that specializes in helping individuals and organizations improve their communication skills. They offer a wide range of courses, including public speaking, customer service, leadership, and sales and negotiation training.
The IC-IE training process uses a variety of teaching methods, including lectures, workshops, and simulations. Participants have the opportunity to practice their skills in a variety of exercises and activities in a safe and supportive environment.
The first step in the training process is to assess the individual or organization’s needs. This is done through a combination of interviews, surveys, and observations. Once the needs have been assessed, Improving Communications IE develops a customized training program.
The training program is typically delivered in a series of interactive and engaging workshops. Each workshop is designed to cover a specific topic, such as effective presentation skills or leadership for business.
In addition to the workshops, Improving Communications IE also offers one-on-one coaching. This is ideal for individuals who need more personalized support or who want to focus on a specific area of communication.
Results Delivered
Improving Communications IE has a proven track record of success. Their training programs have helped a wide variety of individuals and organizations to improve their communication skills and achieve their goals.
Training Approach
This is the Improving Communications IE philosophy and approach to professional education and the benefits that can be expected for the participants.
- Know that Training is a process by which someone is taught the skills that are needed for an art, profession, or job.
- Design and deliver effective learning sessions to ensure organizational efficiency and risk reduction. Our instructors know what works in a classroom to get the best results.
- Know that learning produces positive results when it is based on workplace needs and delivered in the ways in which adults learn. Negative results occur when learning is not based on sound analysis, may instill false confidence, increases risk of accidents, and/or wastes time and money.
- Are sure that effective learning increases efficiency and makes a more pleasant workplace.
- Practice Participant-Centric Learning (UB4me) – As instructors/facilitators, we appropriately differentiate between “Sage on the Stage,” or the “Guide from the Side.”
What Makes Improving Communications IE Unique?
There are several things that make the company unique:
- Expertise: Their instructors are experts in the field of communication. They have years of experience in training individuals and organizations to improve their communication skills.
- Customizable training: Improving Communications IE develops customized training programs for each client. This ensures that the training is applicable to the client’s needs and that it will help them to achieve their goals.
- Interactive and engaging training: Participants experience much give-and-take in the learning sessions learn from the instructors as well as each other.
- Supportive learning environment: They provide a safe and supportive learning environment. Participants are encouraged to ask questions and to make mistakes.
- Improving Communications IE is a leading training company that specializes in helping individuals and organizations improve their communication skills. They offer a wide range of courses, and their training programs are designed to be interactive and engaging. Improving Communications IE has a proven track record of success, and their training programs have helped individuals and organizations to achieve their goals.
Our Instructors:
Rich Atkins, Ed.D.
Rich Atkins is the Director of Improving Communications Ireland, a provider of Learning & Development services such as: Public Speaking, Customer Service, Leadership, Selling Skills, and Staff Development.
Since 2007, Rich is a member of the Society for Human Resource Management (SHRM). Dr. Atkins is American Management Association (AMA)-certified faculty and is also a Vistage-certified speaker.
John Epstein
In 2000, John Epstein found his life passion when he volunteered as an assistant in a presentation skills training class in which he was once a participant. A senior facilitator advised him to become a learning facilitator for the organization, and the certification process began.
Over the next several years John conducted six 12-week courses, and the participant evaluations consistently exceeded global benchmarks. His expertise and passion for helping others led the company’s managers to ask John to be a coach and mentor to a number of junior instructors.
Vanessa Miller
Vanessa Miller is a Learning and Development Consultant with extensive experience in instructor-led, virtual, and in person training as well as all facets of the instructional design process. Whether it’s skills training or knowledge transfer, Ms. Miller’s learner centric approach successfully engages participants. She has partnered with many prestigious organizations to deliver and design trainings that are stimulating, impactful and reflective.
Dr. Nathalie C. Lilavois
Dr. Nathalie C. Lilavois is an educational consultant who provides workshops, presentations, webinars and 1:1 coaching/mentoring to districts and organizations. Dr. Lilavois has been an educator for thirty-four years as a teacher, principal, and district administrator.
Martin Deller
Martin Deller is the Regional Director Of Operations EMEA at Improving Communications IE. He is a business consultant, educator, entrepreneur, recording artist, and music producer. Martin’s inter-disciplinary background has taken him from international concert stages to the corporate boardrooms of the Fortune 500.
A seasoned performer and presenter, Martin is co-founder of the Music Experience, a series of workshops on stagecraft and the art of connecting with one’s audience.